We’ll deal with the installing, upgrading, and managing of the WhatsApp infrastructure, so you can focus on your core business. 2020 has not solely accelerated digital transformation however reminded us that we must be where our customers are, on the channels they value and converse on most. That’s why Infobip’s WhatsApp Business API was the proper solution for the launch of our new virtual assistant. Through WhatsApp, prospects can converse with our assistant on virtually 1,000 completely different insurance matters and entry customized data and loyalty coupons. It’s a primary of its type in Spain, enabling simple and prompt conversational assist. We are incredibly grateful to have Infobip as a companion as we glance to expand the capabilities of the assistant in the close to future.
- WhatsApp, SMS and e mail communications can all be used for one-method communication, however WhatsApp may help flip communication right into a dialog.